Policies and procedures
Our supporters and staff mean everything to us. We're dedicated to providing the highest standard of care to our people, without whom MSF's work would simply not be possible.
Whether you are an MSF supporter or an MSF UK member of staff, use the tabs below to find the information most relevant to you.

Be aware there have been cases of people posing as MSF staff in order to scam people out of money
Learn more

We are dedicated to providing the highest standard of care to our supporters
Learn more

Increase the value of your support, at no cost to yourself, by allowing us to claim tax back
Learn more

Change the details of your regular MSF UK donation, and other preferences, following our easy guide
Learn more

We're strive to provide a high-quality service - if we fail to do so we want you to tell us
Learn more

This notice sets out the basis on which personal data collected, or provided to us, is processed
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Find out more about how we use “cookies” on our website and what you can do to control them
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The steps MSF UK has taken to ensure its business and supply chains are free from modern slavery
Learn more

MSF UK is committed to developing policies to ensure no-one is discriminated or victimised
Learn more

In order to achieve our mission and meet our objectives, we rely on our excellent staff
Learn more

Safeguarding is of paramount importance to MSF UK. This policy details our approach
Learn more

Our behaviour commitments, and progress on promoting an environment free from harrassment, exploitation and abuse
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Institutional racism has no place in MSF and MSF UK fully commits to being part of making the change
Learn more

Gender equality is a fundamental human right and we are committed to eliminating the gender pay gap
Learn more

Change the details of your regular MSF UK donation, and other preferences, following our easy guide
Learn more

Increase the value of your support, at no cost to yourself, by allowing us to claim tax back
Learn more

Institutional racism has no place in MSF and MSF UK fully commits to being part of making the change
Learn more

Our behaviour commitments, and progress on promoting an environment free from harrassment, exploitation and abuse
Learn more

We're strive to provide a high-quality service - if we fail to do so we want you to tell us
Learn more

Find out more about how we use “cookies” on our website and what you can do to control them
Learn more

MSF UK is committed to developing policies to ensure no-one is discriminated or victimised
Learn more

The steps MSF UK has taken to ensure its business and supply chains are free from modern slavery
Learn more

This notice sets out the basis on which personal data collected, or provided to us, is processed
Learn more

In order to achieve our mission and meet our objectives, we rely on our excellent staff
Learn more

Safeguarding is of paramount importance to MSF UK. This policy details our approach
Learn more

Gender equality is a fundamental human right and we are committed to eliminating the gender pay gap
Learn more

We are dedicated to providing the highest standard of care to our supporters
Learn more

Be aware there have been cases of people posing as MSF staff in order to scam people out of money
Learn more