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War in Ukraine: Life under bombardment in Mariupol

24 Mar 22
This article is more than one year old

War in Ukraine: Life under bombardment in Mariupol

A woman walks past a building damaged by shelling in Mariupol, Ukraine Caption
A woman walks past a building damaged by shelling in Mariupol, Ukraine
The vest of an MSF staff member in Ukraine


MSF Ukraine

Sasha is a long-time staff member of Médecins Sans Frontières / Doctors Without Borders (MSF), working in the Ukrainian city of Mariupol his hometown.

In this powerful and personal account, he describes life in the port city as it was encircled and bombarded in the ongoing war in Ukraine.

For security reasons, we can only identify him by his first name.

I was born in Mariupol, and I have spent my whole life in Mariupol. I studied and worked and had a good time in Mariupol.  And when MSF hired me, I was happy to do meaningful work, too. Life was good in Mariupol.

But suddenly it became real hell.

At first, none of us could believe what was happening, because in our times, this sort of thing just shouldn’t happen. We didn’t expect a war and we didn’t expect bombs.

We thought it was just talk on TV and that someone would stop this madness from happening.

“Our lives became weaved between the bombs and missiles falling from the sky, destroying everything. We could think of nothing else, and we could feel nothing else.”

MSF staff member in Ukraine

When I realised that it was actually becoming real, I felt sick – so sick that I couldn’t eat for three days.

The bombs

In the beginning, things almost seemed more or less normal, even though we knew that nothing really was normal anymore. But then the bombings started and our world as we had known it existed no more.

Our lives became weaved between the bombs and missiles falling from the sky, destroying everything. We could think of nothing else, and we could feel nothing else.

The days of the week stopped to have any meaning, I couldn’t tell whether it was Friday or Saturday, it was all just one long nightmare. My sister tried to keep count of the days, but for me, it was all a blur.

People look at a burning apartment building after shelling in Mariupol, Ukraine Caption
People look at a burning apartment building after shelling in Mariupol, Ukraine

In the first few days, we, fortunately, managed to donate some of MSF’s remaining medical supplies to an emergency department in Mariupol, but when the electricity and phone network went down, we couldn’t contact our colleagues anymore and we couldn’t carry out any work.

The bombing started and became worse each day. Our days then consisted of trying to stay alive and trying to find a way out.

How can one describe one’s home becoming a place of terror?

There were new cemeteries all over town, in almost all neighbourhoods. Even in the little yard of the kindergarten near my house, where children should be playing.

How can this past ever bring a future for our children? How can we take more pain and sadness? Each day is like losing your whole life.

Anxiety and bravery

In Mariupol, I was moved to see so many people helping others, with everyone seeming to always worry for someone else and never for themselves.

Mothers worried for their children and children worried for the parents.

I worried for my sister – she was so stressed because of the bombings that I thought her heart would stop.

Her fitness watch showed 180 heartbeats per minute and I was so stressed to see her like this. I told her it would be stupid if she were to die from fear in the midst of all this!

With time, she adapted more and instead of freezing with fear during the shelling, she told me about all the different hiding places she could think of.

I was still extremely worried about her and it was clear that I needed to get her out of there.

We moved three times, to find the most secure place.

At MSF's out-patient department in Batil refugee camp Gandhi Pant, a nurse, escorts a patient with a possible appendicitis to a waiting ambulance. 

Batil is one of three camps in South Sudan’s Upper Nile State sheltering at least 113,000 refugees who have crossed the border from Blue Nile state to escape fighting between the Sudanese Armed Forces and the SPLM-North armed group. Refugees arrive at the camp with harrowing stories of being bombed out of their homes, or having their villages burned. The camps into which they have poured are on a vast floodplain, leaving many tents flooded and refugees vulnerable to disease. Mortality rates in Batil camp are at emergency levels, malnutrition rates are more than five times above emergency thresholds, and diarrhea and malarial cases are rising.

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We were lucky, as we ended up staying with an amazing group of people that I now consider my family. History has already proven that humankind survives when staying together and helping each other. I saw this with my own eyes and it really moved me. 

I was also moved to see how brave people were, or how brave they had to be.

I remember one family who was out cooking in the street outside their home. Just a few meters from their fire were two big holes in the ground from shells which had struck another family just a few days before.

I was moved to see how people cling to life and what is good.

On International Women’s Day on 8 March, we decided to celebrate it despite everything. We rang the neighbours and they invited their friends. Someone found one bottle of champagne and someone even made a cake with only half the ingredients of the recipe available. We even managed to put on a few minutes of music.

For half an hour, we really felt the celebration and it felt good to be happy and laugh again. We even joked that this nightmare would end.

But it continued and it seemed like it would never stop.


We tried to leave every day but there were so many rumours about what was happening and what was not, we started to think it would never happen.

One day, we got the information that a convoy was going to leave and we scrambled into my old car and rushed to find the departure of the convoy. We told as many people we could, but now I am filled with sadness when I think of the ones I couldn’t tell. It all went so fast and we couldn’t call anyone because there was no phone network.

“We had no choice but to leave so many loved ones behind. The thought of them and all the others still there is hard to bear. My heart aches with worry for my family.”

MSF staff member in Ukraine

The departure was a giant mess and panic with lots of cars going in all sorts of directions. We saw a car that had so many people in it that it was impossible to count them, their faces were pushed to the window screens. I don’t know how they made it out, but I hope they did.

We had no map and we worried we would take the wrong direction, but somehow, we chose the right one and we made it out of Mariupol.

It was only as we tried to leave Mariupol that I realised things were actually worse than I originally thought. It turns out I was lucky to shelter in part of the city that was relatively spared, but on the way out I saw so much destruction and sorrow.

We saw giant craters among apartment blocks, destroyed supermarkets, medical facilities and schools, even destroyed shelters where people had sought safety.

The unknown

We are safe for now, but we don’t know what the future will hold.

When I finally got access to the internet, I was shocked to see pictures of my beloved city in flames and my fellow citizens under rubble. In the news, I read about the shelling of Mariupol theatre, where many families with children had sought shelter and I just I can’t find the words to describe how that made me feel. I can only question why.  

We had no choice but to leave so many loved ones behind. The thought of them and all the others still there is hard to bear.  My heart aches with worry for my family. I tried to go back in to bring them out, but I failed to do so. Now I have no news from them.

A view over the city of Mariupol during the ongoing siege Caption
A view over the city of Mariupol during the ongoing siege

The people who are together will have a better chance to survive, but there are so many who are on their own. The ones that are old and frail cannot walk for kilometres to find water and food. How will they make it?

I can’t stop thinking of an old lady we met in the street two weeks ago. She was not walking well and her glasses were broken, so she couldn’t see much either.

She pulled out a small mobile phone and asked if we could charge it for her. I tried to do it on my car battery, but I didn’t succeed. I told her that the phone network was down and that she would not be able to call anyone even if she had battery.

“I know I will not be able to call anyone,” she said. “But perhaps one day someone will want to call me.”  I realised that she was on her own and that all her hopes were hanging on the phone. Maybe someone is trying to call her. Maybe my family is trying to call me. We do not know.

It’s almost one month since this nightmare began, and the situation gets worse every day.

People in Mariupol die each day because of shelling, bombing and due to the lack of all basic needs – food, water, healthcare. Innocent civilians struggle through unbearable conditions and hardships every day, every hour and every minute.

Just a small part of them have managed to escape, but a huge number are still there, hiding in destroyed buildings or in basements of ruined houses without any type of support from outside.

Why does all this still happen to innocent people? Until which extent will humanity let this disaster continue?

Ukraine war and refugee crisis

Fighting in Ukraine has killed or injured thousands of people, while millions of refugees have fled to neighbouring countries.

Médecins Sans Frontières / Doctors Without Borders (MSF) teams are working to deliver emergency medical aid to people still in Ukraine, as well as those now seeking safety in neighbouring countries.